Refund policy

Return Policy

Thank you for shopping at The Wknd Social Boutique! We want our customers to be completely satisfied with their purchases. In the event that you choose to return an item, please carefully review our return policy below.

Return Eligibility:

  • All returns must be made within 14 days from your date of purchase.
  • The item must be in it's original and perfect condition. All tags and labels still attached.
  • The item should not be worn, washed, or damaged.
  • All returns are STORE CREDIT ONLY.

Return Process:

  • To start a return please contact our CUSTOMER SERVICE EMAIL via info@shopthewkndsocial.com within the 14-day period.
  • Provide your order number and a brief explanation of the reason for the return.
  • we will provide further instructions on how to proceed.

Return Shipping: 

  • You are responsible for the shipping costs associated with returning the item.
  • We recommend using a trackable shipping method to ensure the safe return of the item.
  • Please securely package the item to prevent any damage during transit.
  • All returns must be sent back with the original packing slip.

Refund Method:

  • Refunds are issues in the form of a gift card for Shop The Wknd Social, online store.
  • The gift card will be issued for the full purchase amount amount of the returned item(s). 
  • The gift card will be sent to your email address associated with your original purchase.
  • Please allow up to t business days for the gift card to be processed and delivered to your email. 

STORE CREDIT ONLY:

  • We do not offer cash refunds or refunds to the original form of payment.
  • The gift card provided can only be used for purchases at our online store, The Wknd Social. 
  • The gift card has no expiration date and can be used for multiple transactions until the full amount is utilized.

Excursions: 

  • For hygiene reasons, we do not accept returns on intimate apparel, swimwear, or earrings. 
  • Sale or discounted items are FINAL SALE and not eligible for return.

Defective or Damaged items:

  • If you receive a defective or damaged item, please contact our customer service email via info@shopthewknd.com immediately.
  • we will arrange for a replacement or provide further instructions based on the specific situation. 

Please note that we reserve the right to refuse any returns that do not meet the aforementioned requirements or appear to be in violation of our policies.

Once we have generated a shipping label, scanned, and in USPS system, we are no longer held liable for lost or missing packages. We recommend submitting a claimthrough USPS.com to retrieve your package.

If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer service via info@shopthewkndsocial.com. 

We value your satisfaction and will do our best to assist you.

Thank you for choosing our boutique. We appreciate your support!

Sincerely, The Wknd Social